Customer Support Update

Our customer service team is currently experiencing a higher-than-usual volume of enquiries.

To help us support as many customers as possible, we are temporarily prioritising live chat and email. Phone support is currently unavailable.

For immediate assistance, try our AI Chat, available 24 hours a day, 7 days a week. It can answer common questions and help guide you to the right information at any time.

We appreciate your patience and expect to restore phone support once our current enquiry backlog has been cleared.

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Good Games TCG

Questions about tcg.goodgames or how we purchase singles? Check out these articles for frequently asked questions.

Good Games grading guidelines

Learn more about how we grade our singles

Market Pricing for Trading Card Games

Good Games is a business that exists in the collectible market, which means we will follow the market price for a majority of our products.

How do I sell cards to Good Games?

Learn more about selling cards to Good Games

How do I pickup from stores?

Good Games offers free store pick up from our network of stores across Australia.

Banlist Guarantee

Good Games offer a Banlist Guarantee for peace of mind when purchasing from us.

Do you offer a grading or authentication service?

Learn more about grading or authentication at Good Games

My order hasn't shipped and its been more than 2 business days

Has your order been delayed beyond the expected time? A couple of things to check first

Prices are out of date or different

To ensure our customers have the best possible experience on our website, Good Games makes extensive use of browsing technologies like caching both on our local browser and on leading services like Cloudflare