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How do preorders work?Updated 2 years ago

Good Games has been in business for over 15 years and we take pride in offering reliable preorders for our customers. Please take the time to check the following conditions for preorder products.

If your order contains a preorder product as shown by:

  • (Preorder) in the name
  • an indicator in the cart 
  • an indicator during checkout 

we will do our best to ship on or before the estimated release date (shown by "ETA" on the product page). These release dates are sourced from our suppliers and manufacturers and are subject to change. If the ETA is changed significantly, you will be notified as soon as possible.

Preorders can easily be cancelled prior to shipping, simply let us know via email with your order number. Please note if cancellation of a preorder product takes you below our free shipping threshold, you may be charged shipping.

Orders that contain both preorders and regular products will be shipped when all products are available. At our discretion we may choose to ship part of your order early to ensure you receive it as soon as possible. If you urgently require a product, please contact us beforehand

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