Who do I contact about an in-store purchase?Updated 2 hours ago

Our stores handle their own in-store purchases, so the best answers come straight from the store you bought from.

At a glance

• Anything you bought in store is handled by the store you bought it from.
• Find your store's phone number and email on our store locator: goodgames.com.au/pages/stores.

Something you bought in a store

All in-store purchases are handled at the store where you bought them. Please contact that store directly. Our online customer support team can't help with in-store purchases.

Something you bought online

Online orders can't be returned to our stores, because they go back to our online warehouse. See How do returns and refunds work?.

Still need help?

For online orders, email us at [email protected]. For in-store purchases, contact the store.