How do I find out about events, or sort out an in-store purchase?Updated 3 hours ago

Our stores run their own events and handle their own in-store purchases, so the best answers come straight from your local store.

At a glance

• Events are run and managed by each store, so contact the store for entry fees, prizing and registration.
• Anything you bought in store is handled by the store you bought it from.
• Find your store's phone number and email on our store locator: goodgames.com.au/pages/stores.

Events

Events are managed at the store level, so the most accurate information comes from the store's staff. Please contact the store directly if you have questions about:

• Prizing
• Registration
• Entry fees

The exception is special events such as the Good Games Championships. For those, email us at [email protected].

Something you bought in a store

All in-store purchases are handled at the store where you bought them. Please contact that store directly. Our online customer support team can't help with in-store purchases.

Something you bought online

Online orders can't be returned to our stores, because they go back to our online warehouse. See How do returns and refunds work?.

Still need help?

For online orders, email us at [email protected]. For events and in-store purchases, contact the store.